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Purchase SupportChoose the Collaborative Enterprise Support level and backline support that best meets your needs:

Co-Standard Co-Premium
  Fast path escalation
Indirect 30-minute response for Severity 1 issues only Direct 30-minute response for Severity 1 issues only
4-hour regular response time 4-hour regular response time
24/7 backline Check Point support 24/7 backline Check Point support
Advanced Access to SecureKnowledge Exprert Access to SecureKnowledge
Feature upgrades, major releases Feature upgrades, major releases
Bug Fixes Bug Fixes